The Debtors Controller will be required to ensure the timeous collection of the Company’s debtors’ book in order to optimize cash flow, minimize risk and reduce outstanding debtor’s book to an acceptable level. Ensure the company policies and procedures are adhered to in respect of handling debtor accounts. To timeously alert the management to potential collection problems and maintain the debtors age analysis report. This position also requires billing and sending invoices and statements to customers.

Key Responsibilities & CORE ACTIVITIES:​:

Customer Service

  • Engage with Debtors on a professional manner
  • Follow up on all Debtors enquiries received
  • Resolve daily Debtors queries and ensuring query resolution register is maintained


  • Managing the agreements file
  • Compiling and sending letters to “bad paying” debtors
  • Invoice posting on Sage Evolution
  • Passing credit notes on Sage Evolution
  • Passing basic journals i.e. interest, corrections, roundings etc.
  • Preparing and distributing debtors’ statements
  • Follow up on debtors related issues and the tracking thereof
  • Preparation and posting of intercompany invoicing
  • Clearing of intercompany control accounts
  • Preparation of monthly standard invoices
  • Ad hoc invoicing cash and prepaid customers
  • Debtor reconciliations
  • Maintaining debtor files and supporting documentation
  • Daily/weekly/monthly reporting to management on outstanding debtors
  • Ad hoc administrative duties (that may not be related to debtors)


  • Ensure debtor collection are in line with the agreed budget process i.e. timeframes.
  • Supply input to the annual budget process and highlight monthly fluctuations timeously.
  • Monitoring & controlling cash control account.
  • Audit assistance relating to mostly billing and debtor related queries.


The Debtors Controller must display the following critical competencies:

  • Self starter
  • Deadline and delivery driven
  • Strong communication skills
  • High level of interpersonal skills
  • Disciplined and dynamic problem solving approach
  • Highly numeric
  • Ability to adapt to change
  • Accuracy
  • Attention to detail
  • Ability to meet deadlines
  • Ability to work unsupervised
  • Able to manage time and priorities


  • 3 -5 years working experience in debtors collection
  • Understanding of creditors cycle and processes
  • Sage Evolution knowledge
  • Strong in collecting outstanding debtors
  • Strong understanding of the debtors function and the pivotal role it plays in the company
  • Excellent reconciliation skills for complex accounts
  • Highly administrative and debtors focused
  • Structured and organised approach
  • Strong resistance to pressure

Education & Qualifications:

  • Matric (Cost Accounting qualification would be advantageous)
  • A bookkeeping/accounting qualification will be an advantage


The above information on this role profile has been designed to indicate the general nature and level of work performed by employees within the specified role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned in this job.