The candidate will be responsible for providing a professional IT engineering service to the company. Maintain and support the Linux and Windows-based infrastructure and database servers. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.

Key Responsibilities & CORE ACTIVITIES:​:

  • Installation & configuration of Linux and Windows systems
  • Maintain, update, patch, tune, and repair applications to keep them performing according to technical and functional specifications
  • Creation, configuration, and installation of Virtual Machines and ESX or ESXi
  • Communicate and enforce Operating system changes and compliance requirements
  • Communicate and enforce IT and system standards
  • Create and architect system layouts
  • Maintain and improve existing systems
  • Perform fault-finding, analyse problems, and provide solutions
  • Log faults with 3rd parties
  • Installation and configuration of MySQL server
  • Recommend solutions by defining physical database structures and functional capabilities, database security, data back-ups and recovery specifications
  • Evaluating existing systems and designing proposed systems
  • Maintain database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements; and evaluating computer operating systems and hardware products
  • Maintain quality service by establishing and enforcing organisation standards
  • Benchmark state-of-the-art practices
  • Determine, enforce, and document database/server policies, procedures, and standards

Customer Service

The ideal candidate must display the following critical competencies and personal traits:

  • Attention to detail
  • Deadline-driven, accountable, thorough, and professional
  • Proactive, Efficient and Focused
  • Responsible, self-managed and delivery-focused
  • Reliable, trustworthy and a team player
  • Problem Solver

Knowledge, skills, and experience:

  • 10 yrs+ applicable experience in Linux and Windows environments
  • Significant network knowledge (knowledge on Fortigate firewalls would be an advantage)
  • Significant knowledge in shell Scripting
  • Significant knowledge on Virtual environments
  • Significant knowledge of monitoring systems like Zabbix and Nagios
  • Information Security Policies
  • Proven working experience with databases (MySQL)
  • Hands-on experience with database standards and end-user applications
  • Excellent knowledge of data backup, recovery, security, integrity, and SQL
  • Familiarity with database design, documentation, and coding
  • Familiarity with programming languages API
  • Problem solving skills and ability to think algorithmically
  • Promoting Process Improvement

Aptitude and Disposition:

  • Office 365 administration
  • Mimecast administration
  • Darktrace administration and configuration
  • Microsoft Defender implementation, administration, and configuration
  • Microsoft Intune implementation, administration, and configuration
  • Azure AD implementation, administration, and configuration
  • Security implementation, administration, and management
  • ISO Certification experience
  • Docker environments

Education & Qualifications:

  • National Senior Certificate (Grade 12/equivalent)
  • N+ Certified
  • A+ Certified
  • LINUX Certified
  • Microsoft Certified
  • LPI 1 Certified (LP2 would be a bonus)
  • BS degree in a computer discipline or relevant certification


The above information on this role profile has been designed to indicate the general nature and level of work performed by employees within the specified role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned in this job.